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Four months ago, Haslin joined Bigbox as an intern. Now, she’s happily serving the customer as Sales & Admin Officer.
Haslin manages daily online order, customer service and quantity checking for all products sold by Bigbox. She’s catching up with a lot of things, and it looks like she’s on the right track to progress in her first official job.
She’s been learning a lot since her internship days, thanks to her Manager Filivi Alexander and all her team mates.
She said: “Right from the start, Bigbox has been very supportive to me. It was an opportunity for me to learn more about e-Commerce and how things work.
“At first, I was tasked to arrange shipping for online customer order – I have to make sure that the warehouse staffs pack the order correctly before scheduled for shipping.
“I enjoyed serving the customer and I hope they receive their order with big smile on their face.
“But of course, some days are tough. Especially when the customer complaint about their order and I have to handle things accordingly to make them happy.
“Towards the end of my internship, I started working more hours and started to care about the business more than ever.
“After I finished my internship, I was offered a full time job by my manager.
Filivi said: “When Haslin joined us, she was merely an intern but she was hardworking and willing to learn. She’s constantly improving week by week. And now, her customer service skill is really good.
Haslin said: “I feel a sense of achievement and I believe my career in e-Commerce industry has just begun here.”
“We have such a great team here. Everyone works together and help each other to serve the customer better. All we want is a happy and return customer.
Moving forward, BIGbox is inspired to provide more job opportunities to young people because we believe in the positivity and energy vibes in young people.
Haslin’s story is featured on our BIGbox Facebook page – receiving lots of positive words from friends, relatives, colleagues and customers who congratulate her on her progress and wish her all the best for her future career.